Terms
Terms of Service
Last updated September 13, 2026
What Called or Not is — and isn't
Called or Not is an automated convenience service that calls a testing hotline on your behalf and reports what it heard. It is not legal advice, is not affiliated with any court, probation office, or testing program, and does not replace your own obligations.
You remain responsible
You are solely responsible for meeting your program's check-in and testing requirements. Some programs require that you personally call the hotline; it is your responsibility to confirm that using an automated service is permitted. If we text you that we could not confirm your status, or if you do not receive a text by your deadline, you must call the hotline yourself.
No guarantee
Hotlines can be busy, change their menus, or play garbled recordings; carriers can delay texts; automated transcription can be wrong. We retry and we tell you when we're unsure, but we cannot guarantee a correct result on any given day. To the fullest extent permitted by law, Called or Not is provided "as is" and our liability is limited to the fees you paid us in the preceding month.
Your account
You must provide accurate information, including a PIN and phone number you are authorized to use. You may cancel at any time; access continues to the end of the paid period. We may suspend accounts used to abuse hotlines or our service.
SMS terms
Program: Called or Not daily hotline check alerts. Consent: you opt in by entering your mobile number and checking the consent box at calledornot.com/settings; consent is not a condition of purchase. Frequency: about one message per day, plus occasional service alerts. Cost: message and data rates may apply. Opt out: reply STOP to any message to cancel; you'll receive one confirmation text and daily checks will pause. Help: reply HELP or email hello@calledornot.com. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.
Billing
Subscriptions renew automatically until cancelled. Free trials convert to paid plans at the end of the trial unless cancelled. Refunds are at our discretion.